FIND ANSWERS ABOUT YOUR PRODUCTS
OPTION 1: BROWSE THE KNOWLEDGEBASE
The answer to most questions can be found online in our knowledgebase here. If you haven't checked there yet, we strongly suggest you do that first.Visit Knowledgebase
OPTION 2: OPEN A SUPPORT TICKET
If you weren't able to find the information you need in the knowledgebase, the next step is to open a ticket. Our Support Team is responsive, friendly and available to help you 7 days a week. An account is not required, but you will need a valid email address. If you sent an email to support@bayithomeautomation.com then a ticket has already been created for you. Check your email for a notification containing your ticket number. Once you have located your ticket number, you may check the status of your ticket a the link below.Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.